Mendoza Lodging - Argentina -
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General Conditions

  Booking Policy

To confirm your reservation, we require a deposit of 30% of the total price.
The remaining balance has to be canceled 30 days prior to the arrival date.
For bookings made less than 30 days prior to arrival, the full amount of the reservation is due right away.

Cancellation Policy

We do not overbook like many large hotels do. Due to our intimate size, cancellations affect us greatly.
The cancellation policy is:

  • More than thirty (30) days written notice(*) prior arrival date: your deposit is refunded, minus a processing fee of $50.
  • Thirty (30) days or less notice prior arrival: no refund at all.
  • Early check-out, delayed arrival, or no-show: no refund. 

The nights you have reserved are guaranteed for you and we do not overbook. However, should we be able to rebook all those nights, we will be pleased to credit you back (a processing fee of $50 will apply).
(*) Written notice by e-mail with delivery/read request. We will acknowledge reception.

We recommend that you contact your credit card company regarding trip cancellation insurance to cover refund of accommodations costs in case of unforeseen changes to your plans (such as delays, strikes, closure of air space, etc.).

Check-in time is at 12:00 PM.
Check out time is 10:00 AM.
If you require an early or late arrival, we will try to accommodate you.

Our suites have been designed for adults and are not appropriate for children under 8. Sorry, we cannot accept any pet, of any size.

We are proud to offer you a smoke free environment! Smoking is only allowed outside the house.

Unfortunately, our house is not wheelchair accessible.

By booking with “Villa Victoria”, you acknowledge that you fully understand and accept the terms of the above policy.




271 Moreno St - Maipu - Wine Rout - Mendoza - Argentina - CP 5513
Cell Phone: +54 9 261 5778880